Your personal data matters most to us. This page clearly explains how the 9x999 platform collects, uses, and safeguards your information.
A quick overview of the key pillars of the 9x999 Privacy Policy.
All your personal data is protected with SSL 256-bit encryption. No third party can access this information.
9x999 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.
You have full control over your data — you can view, correct, or delete it at any time by submitting a request through our support team.
Your data is stored on secure servers with regular backups. Multiple layers of security are in place to prevent unauthorized access.
We only use necessary cookies. Users can manage their cookie settings and opt out of non-essential tracking at any time.
Our team responds to all privacy-related complaints and requests within 72 hours and is committed to providing full assistance.
9x999 (referred to herein as "we", "us", or "the platform") is a trusted online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right — not a privilege.
This Privacy Policy explains what information we collect when you use the 9x999 website or mobile app, why we collect it, how we use it, and what steps we take to protect it. It also clearly sets out the rights you have over your data.
We believe in honesty and transparency. That is why this Privacy Policy is written in plain, straightforward language — so every user can easily understand it.
9x999 collects certain information to ensure a convenient and secure experience on the platform. Details are outlined below:
| Type of Information | Example | Collection Methods |
|---|---|---|
| Identifying Information | Name, date of birth, national ID number | Directly at the time of registration |
| Contact Information | Email address, mobile number | Directly at the time of registration |
| Financial Information | Payment method details, transaction history | Deposit/Withdrawal Timing |
| Activity Data | Game history, betting records, login times | Automatically |
| Device Information | IP address, browser, operating system | Automatically |
Collected data is used for the following purposes:
We will obtain your consent before using your information for any purpose beyond those stated above. You will be notified in advance whenever your data is to be used for a new purpose.
9x999 never sells your personal information. However, there are certain circumstances where limited data sharing may be necessary:
Cookies are small text files stored in your browser. 9x999 uses the following types of cookies:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.
9x999 follows industry-leading security standards to protect your data. Our security framework is outlined below:
Every registered user on 9x999 has the following rights regarding their personal data:
To exercise any of the rights above, please contact our support team. We will process your request within 30 days.
9x999 is strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.
Our age verification process at registration ensures that no minors can access the platform. If a parent or guardian believes their child has accidentally created an account, please notify our support team immediately and we will promptly delete the account and all associated data.
The 9x999 platform may reference third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, which are outside our control.
We advise reading the privacy policy of any third-party service before using it. 9x999 accepts no responsibility for data collected or used by third parties.
Every payment provider and game software company we work with is required to comply with international data protection standards.
9x999 may update this privacy policy in part or in full at any time due to changes in technology, law, or business circumstances.
For significant changes, we will update the "Last Updated" date at the top of the page and attempt to notify you via your registered email. Continued use of the platform after any changes will be considered acceptance of the updated policy.
We recommend checking this page periodically. If you have any questions about changes, please contact our support team.
Contact us for any questions, complaints, or requests regarding this Privacy Policy. Our dedicated privacy team will give your matter the highest priority.
When contacting us by email, please include your registered email address and account ID so we can assist you promptly. We typically respond within 72 hours.
Find answers to the most frequently asked questions all in one place.
Your privacy is fully protected. Join millions of players across Bangladesh — registration is completely free.